If you return an unwanted book in unopened, like-new condition, we will refund the purchase price minus shipping.
In the unholy event that your box is damaged or your book is bonked in transit, please get in touch with photos ASAP. We’ll get you a return label and make sure you get the solid, intact books you paid for.
If we are still announcing the bonus, we still have enough left for your order, yes. If there is any mixup—like if we have 12 left but you order 20 copies—we will email you before shipping anything.
Usually the next business day after placing your order, you will receive an email from us containing USPS or UPS tracking information.
Bazillion Points ships orders hourly from our main stash of books in the center of the United States. Shipments within the United States will arrive within 2-7 postal delivery days. Shipments outside the United States will arrive within 7-14 postage delivery days.
Your payment is completely secure. Not only do we not store any credit card information, we don’t ever even see it. Our credit card processor handles the transaction. And your personal details are transferred entirely via secure https during every step of the transaction. Even this FAQ is secure!
Sorry about that—our payment filters are pretty strict. Believe it or not, there are people running around out there using stolen cards and credentials. We are the brick wall that stops them flat. First, please make sure your billing address matches your credit card address. Usually the problem here is a simple change in how the info is written. And…
Our books are available at better book and record stores all across the U.S. Even in remote locations, online retailers can get you books quickly. And we are happy to ship in your name to a hotel or other secure location. If you want help locating our books locally, drop us a line in advance with the contact form below…
Media queries? Book reviewers? Do you need an expert source? That’s us, we have a bazillion answers. Contact us
Many Bazillion Points books are available to license for translation. Our books are currently offered in translation in Argentina, Bulgaria, Finland, France, Germany, Italy, Japan, Poland, Spain, and elsewhere. If you would like to see one of our titles translated into your native language, drop us a line and let us know what local publishers we should approach. We are…
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